Frequently Asked Questions (FAQ)
When customers purchase a parking lift or parking system, one of the most common questions is:
“Do we need to arrange an engineer from the manufacturer for installation and commissioning?”
The answer depends on the type of parking system, the project size, and the local installation experience.
Below are clear and practical answers based on real project experience.
Q1: Do simple parking lifts require an engineer on site?
In most cases, NO.
Simple parking systems are developed based on traditional car lift technology.
If the local installer has experience with:
Car lifts
Mechanical equipment
Basic electrical and hydraulic systems
then installation can be completed by following our installation manual and drawings.
👉 On-site engineer support is optional, not mandatory.
Q2: Why can simple parking systems be installed without an engineer?
Because they have:
Clear mechanical structure
Independent lifting units
Simple control logic
Mature and proven technology
We provide:
Step-by-step installation instructions
Electrical and hydraulic schematics
Safety adjustment guidance
With nearly 20 years of industry experience, we have found that any installer familiar with car lifts can successfully complete installation.
Q3: What if problems occur during installation?
This is where our remote technical support comes in.
During installation and commissioning:
Customers send photos and videos from the site
Our engineers analyze the issue
Clear solutions and adjustment steps are provided
📌 So far, we have not encountered any simple parking lift installation problem that could not be solved remotely.
Q4: When is on-site engineer support recommended for simple parking systems?
On-site support may be considered if:
The project includes many units
The customer prefers on-site supervision
Local regulations or insurance require manufacturer involvement
In these cases, we can arrange an engineer to provide installation guidance and commissioning support.
Q5: Do complex parking systems require professional engineers?
Yes.
Complex parking systems involve:
Multi-level mechanical structures
Sensors and safety logic
Synchronized movement between units
Advanced control systems
For these systems:
Installation and commissioning should be done by professionals with parking system experience
On-site engineer support is strongly recommended or required
This ensures safe operation and long-term system stability.
Q6: What is included in engineer on-site service?
On-site engineer service typically includes:
Installation guidance
System commissioning
Safety inspection
Operation explanation for local staff
Travel-related costs (airfare, visa, accommodation, meals, transportation) are paid by the customer, along with a daily service fee depending on system type.
Q7: Is remote support enough for most projects?
For simple parking lifts, the answer is yes for the majority of projects.
Remote support offers:
Lower overall cost
Faster project start
Flexible communication
Proven reliability
Many customers worldwide have successfully completed installation using this approach.
Q8: What is your recommendation as a manufacturer?
Our recommendation is always project-based, not sales-driven.
If remote support is sufficient, we will recommend it
If on-site engineer support is necessary, we will explain why
Our goal is to ensure:
Safe installation
Reliable operation
Reasonable total project cost
About Us
Qingdao Syrison Industrial Co., Ltd. is a professional manufacturer and supplier of parking systems and car lifts.
We provide full technical support from equipment supply to installation guidance and commissioning.
👉 If you are unsure whether your project needs an engineer, contact us for a professional recommendation.