Engineer On-Site Service Cost Explanation
Many customers ask whether it is necessary to arrange our engineers to travel overseas for installation and commissioning, and how the related costs are calculated.
Below is a clear explanation based on different types of parking systems.
1. Installation Support for Simple Parking Systems
1.1 Easy Installation Based on Car Lift Technology
Simple parking systems (such as two-post or four-post parking lifts) originate from traditional car lift technology.
This means:
Any technician with car lift installation experience can install our simple parking systems
Installation can be completed by local installers, garage technicians, or maintenance teams
We provide:
Detailed installation manuals
Electrical and hydraulic diagrams
Clear step-by-step installation guidance
1.2 Remote Technical Support During Installation
During installation and commissioning:
Customers can send photos and videos from the site
Our engineers will provide real-time guidance and solutions
With nearly 20 years of experience in parking equipment and car lifts,
we have never encountered a simple parking system installation problem that could not be solved remotely.
This approach helps customers:
Save significant travel and service costs
Complete installation efficiently and safely
1.3 When On-Site Engineer Support Is Required (Optional)
For simple parking systems, on-site engineer service is not mandatory.
However, if:
The project scale is large
The customer requires on-site supervision
Local regulations or insurance policies require manufacturer involvement
We can arrange an engineer to travel to the site for installation guidance and commissioning.
2. Engineer On-Site Service Cost – Simple Parking Systems
If an engineer is required on site, the costs are as follows:
Cost Items (Paid by Customer)
Round-trip international airfare
Local transportation
Visa application fees
Accommodation
Meals
Daily Service Fee
USD 100 per day
Calculated from the departure date until the engineer returns after completing all commissioning work
This pricing structure is standard for overseas technical service and ensures professional and dedicated support.
3. Installation Requirements for Complex Parking Systems
Complex parking systems (such as automated or semi-automated parking systems) involve:
Multi-level mechanical structures
Complex control systems
Synchronized movements and safety logic
These systems must be installed and commissioned by professionals with specialized parking system experience.
3.1 Mandatory On-Site Engineer Support
For complex parking systems:
On-site installation and commissioning by experienced engineers is strongly recommended or required
We can arrange senior parking system engineers to support the project
This ensures:
Correct installation
Safe operation
Long-term system reliability
3.2 Engineer Service Cost – Complex Parking Systems
Cost Items (Paid by Customer)
Round-trip international airfare
Local transportation
Visa fees
Accommodation
Meals
Daily Service Fee
USD 150 per day
Calculated from departure date to return date after final commissioning
4. Why Many Customers Choose Remote Support First
Most customers choose remote technical support because:
It significantly reduces project cost
Installation can start immediately
Problems can be solved efficiently through photos and videos
On-site engineer support is best suited for:
Large-scale projects
First-time complex system installations
Projects with strict technical or regulatory requirements
5. Our Commitment
As a professional manufacturer and supplier of parking systems and car lifts,
Qingdao Syrison Industrial Co., Ltd. provides:
Clear and transparent service policies
Professional technical support
Flexible installation solutions based on project needs
Our goal is not to increase customer costs, but to ensure safe, efficient, and long-term operation of every parking system we supply.
6. Contact Us
If you need:
Installation advice
Engineer on-site support
A customized installation solution
Please feel free to contact us.
We will recommend the most cost-effective and reliable solution for your project.